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Quality Assurance Framework

The Quality Assurance Framework (QAF) is at the heart of Devon Children and Families Partnership efforts to safeguard children in Devon.

This QAF starts from a number of key principles:

  • That safeguarding is never perfect and constant scrutiny is required to ensure there is continuous improvement evident across the system
  • That the most effective quality assurance comes from the nature and detail of the organisational and partnership culture and leadership
  • The QAF needs to offer reassurance that all parts of the system are working effectively both individually and collectively to safeguard children.
  • Measures of outcomes for children are clearly the most important ones to assess but measuring the effectiveness of the system also requires a focus on both inputs and outputs as well as outcomes.
  • The QAF has to provide learning back into the system – its core purpose is to improve service provision not simply describe or criticise it

Useful links

Case resolution protocol

Walkabout proforma

Audit menu


If you are concerned that a child is being abused please call

0345 155 1071

or email

Professionals should complete the MASH contact form.

If it’s an emergency call 999