Therapeutic Wellbeing Service Devon

We all have times when we feel sad, angry, annoyed, frustrated, scared and anxious. Everyone has these feelings sometimes. It can be hard to make sense of these feelings. It can be hard to know who to go to for help. For lots of young people Covid-19 has made this even harder.

The Therapeutic Wellbeing Service team will listen to what worries you and is here build the support around you that you need.

What is Therapeutic Wellbeing Service Devon?

The Therapeutic Wellbeing Services (TWS for short) is a team of people who are specially trained to help young people who have a social worker with their thoughts, feelings, and mental wellbeing. They understand a lot of things about the way our mind works and how this connects to how we feel and what we do. The team are Child Adolescent Mental Health practitioners (CAMHS) who work together with your social worker.

Our aim is to help you understand any emotions that make your life difficult and to help you get the support you need for your wellbeing to improve.

What can I expect?

Your social worker will help you, your family and the TWS team to work out what help you need.

One of the TWS practitioners may meet you, your family and your social worker to work out with you what support you need.

This may involve helping you to access services that already exist in your community such as counselling, or a youth project.

The practitioner can also give advice to the adults who care for and support you to help them have a better understanding of your needs and ways to support you when you have strong emotions.

It might be that through discussion between you, your parent/carers, your social worker and TWS practitioner it is decided that you may benefit from some therapeutic support or may need support through the Children and Adolescent Mental Health Services (CAMHS) which we can help you access.

Is this confidential?

There may be times when we speak to other people about our work with you:

• We may need to inform your GP (family doctor) of any therapy we agree in our first meeting.
• Sometimes we need to speak to other people so they can help us think about what might be helpful for you. We will explain and be open about this with you and ask for your permission.
• If we are really worried about your safety or another person’s safety, we may need to speak to someone else outside of our team.
• The support you receive will be recorded on your CAMHS and Devon County Council records but will be confidential and only be accessed by the practitioners supporting you like your social worker or the TWS practitioners working with you.

Who can I contact to complain, compliment, give feedback or ask a question?

We want you to be happy with our service. Tell us if we have done something you have found helpful. Also tell us if you are unhappy about anything we have done. Your comments help us to improve.

You can speak to your social worker or email the TWS team at TWS@devon.gov.uk.

If you have concerns in relation to mental health and emotional wellbeing, you can contact Devon’s CAMHS on 03300 245 321 during normal hours (8am-5pm, Mon to Fri) or 0300 555 5000 outside these hours.

More information, support and guidance is available on our emotional and mental wellbeing page.

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