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Support for coping with a crying baby


During these difficult and worrying times, ‘ICON: Babies cry, you can cope’ is helping parents, carers and families understand and cope with a crying baby.

The current coronavirus (COVD-19) restrictions that we are all facing are already presenting major stressors for families which they cannot control. Add into the mix a crying baby, and it could all get too much for some parents and carers.

That’s where the ICON programme comes in.

ICON aims to help prevent abusive head trauma by offering support to parents to help them cope with a crying baby. The programme teaches that increased crying between 2 weeks and 6-8 weeks of age is normal, and it also raises awareness of the dangers of a baby being shaken.

Dr Suzanne Smith, ICON founder, explained:

“With everything that is going on at the moment, it is important we don’t forget parents and carers of young babies and the additional strain they might be under. It’s normal for parents to get stressed, especially by crying. A baby’s cry can be upsetting and frustrating. It is designed to get your attention and you may be worried that something is wrong with your baby. If you find yourself in this situation it is really important that you put some time aside for yourself and take care of your needs as well as your baby’s to help you cope. Also, don’t be afraid to ask for help – support is out there.”

Further information for both parents and health professionals can be found on the ICON website, while practitioners should also read our ICON guidance and resources for professionals.

Don’t forget, if you are worried that your baby may be unwell, contact your GP, Health Visitor, Midwife or NHS 111 for further advice.


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