Pinpoint Devon
The Devon County Council Pinpoint lists thousands of services and community groups across Devon in a single search.
MASH (safeguarding enquiries regarding children)
If you have an urgent safeguarding concern call the MASH (Multi Agency Safeguarding Hub) on
0345 155 1071 – however, in an emergency call 999
Safeguarding (out of hours)
For urgent safeguarding concerns out of hours call 0345 600 0388
Right for Children
Please contact rightforchildren@devon.gov.uk for further information and if you have any questions about the system.
Children’s social work
For ongoing children’s social work enquiries call 0345 155 1078 (Monday to Thursday 9am – 5pm and Friday 9am – 4pm)
Feedback and Complaints – Children’s Social Care
To make a complaint about a service you are receiving:
- phone 0800 212 783
- email customer.relations@devon.gov.uk
- write to Freepost DCC Customer Relations (this is the full address and no stamp is needed) or you can hand it to a member of staff
- children can print and complete the feedback form contained in our Children’s social care leaflet.
General enquiries
Including Early Help enquiries call 0345 155 1071 or email customer@devon.gov.uk
Family information service
For information and advice on registered childcare, 2-year-old funding and services for children, young people and parents call 0345 155 1013
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