Pinpoint Devon
The Devon County Council Pinpoint lists thousands of services and community groups across Devon in a single search.
MASH (safeguarding enquiries regarding children)
If you have an urgent safeguarding concern call the MASH (Multi Agency Safeguarding Hub) on
0345 155 1071 – however, in an emergency call 999
Safeguarding (out of hours)
For urgent safeguarding concerns out of hours call 0345 600 0388
Right for Children
Please contact rightforchildren@devon.gov.uk for further information and if you have any questions about the system.
Children’s social work
For ongoing children’s social work enquiries call 0345 155 1078 (Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.00pm)
Early Help
If you need support or assistance in offering Early Help to families please download the Early Help contact information sheet to find out who to speak to.
Feedback and Complaints – Children’s Social Care
To make a complaint about a service you are receiving:
- phone 0800 212 783
- email customer.relations@devon.gov.uk
- write to Freepost DCC Customer Relations (this is the full address and no stamp is needed) or you can hand it to a member of staff
- children can print and complete the feedback form contained in our Children’s social care leaflet.
General enquiries
Including Early Help enquiries call 0345 155 1071 or email customer@devon.gov.uk
Family information service
For information and advice on registered childcare, 2-year-old funding and services for children, young people and parents call 0345 155 1013
Contact DCFP directly
Our contact details if you would like to talk to the DCFP directly. Sign up to receive all our latest news and updates.
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