Contact Information

If you are concerned that a child is being abused please call

Professionals should complete the MASH contact form.

If it’s an emergency call 999

Pinpoint Devon

The Devon County Council Pinpoint lists thousands of services and community groups across Devon in a single search.

If you have an urgent safeguarding concern call the MASH (Multi Agency Safeguarding Hub) on
0345 155 1071, or complete the MASH contact form and email mashsecure@devon.gov.uk.

In an emergency, call 999

For urgent safeguarding concerns out of hours call 0345 600 0388

Please contact rightforchildren@devon.gov.uk for further information and if you have any questions about the system.

For ongoing children’s social work enquiries call 0345 155 1078 (Monday to Thursday 9.00am – 5.00pm and Friday 9.00am – 4.00pm)

If you need support or assistance in offering Early Help to families please download the Early Help contact information sheet to find out who to speak to.

To make a complaint about a service you are receiving:

phone 0800 212 783
email customer.relations@devon.gov.uk
write to Freepost DCC Customer Relations (this is the full address and no stamp is needed) or you can hand it to a member of staff
children can print and complete the feedback form contained in our Children’s social care leaflet.

Including Early Help enquiries call 0345 155 1071 or email customer@devon.gov.uk

For information and advice on registered childcare, 2-year-old funding and services for children, young people and parents call 0345 155 1013

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